Job Description

Remote Work:
Job Number:
Emergency Dispatch Subject Matter Expert

Key Role:

Provide program management support to the Marine Corps Emergency Dispatch Services (EDS) program managing all Doctrine, Organization, Training, Material, Leadership and Education, Personnel, Facilities, and Policy (DOTMLPF-P) aspects, including assisting with internal and external policy analyses, development, and implementation, requirements development, planning, programming, budgeting, and execution (PPBE) of resources, internal and external and vertical and horizontal collaboration with government and civilian stakeholders, and public, private, and not-for-profit organizations and agencies. Ensure an effective and efficient EDS capability exists to support all-hazards emergency response and management activities that align with national and DoD requirements and public safety industry standards to enable the framework and functions of the National Incident Management System (NIMS). Assess Marine Corps installation dispatch centers to support compliance, emergency preparedness, and recommendations for improvement, as needed. Manage the application of analytical risk management principles that enable organizations to achieve mission assurance by preparing for, preventing, mitigating, responding to, and recovering from emergencies.

Basic Qualifications:

  • 5+ years of experience as a public safety telecommunicator for 911
  • Experience with public safety telecommunications and information systems, including Enhanced 911 (E911), Next Generation 911 (NG911), Computer Aided Dispatch (CAD), Geospatial Information Systems (GIS), and Land Mobile Radio (LMR)
  • Experience using available defense collaboration tools
  • Knowledge of U.S. laws, regulations, executive orders department and service level policies, and public safety telecommunications and information systems industry standards, including the National Emergency Number Association (NENA), Association of Public Safety Communications Officials (APCO), and National Fire Protection Association (NFPA)
  • Secret clearance
  • HS diploma or GED

Additional Qualifications:

  • Experience conducting technical analysis of laws, regulations, policies, and industry standards relating to emergency management and public safety telecommunications and information systems
  • Experience providing training program management support to analyze industry standards, formulate training requirements, assist with the development of EDS training policy, and determine resourcing needs
  • Experience conducting EDS workforce analysis     
  • Ability to represent the EDS program manager and participate in department and service-level meetings, including public safety emergency management communications working groups, and integrated product or process teams to ensure Marine Corps interests are communicated, as needed, and attend public safety industry informational forums to keep well-informed of evolving technologies and capabilities
  • Emergency Number Professional (ENP) Certification

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.


At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $52,100.00 to $119,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

  • If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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