Key Role:

Acts as a key contributor and functional expert providing HR operational support across aligned sectors. Partner closely with Talent Integrators (HRBP) in Accounts and acts as a primary integrator to regional employees and managers by providing integrated support and enhanced employee experience across the Region. Maintain deep breadth of HR knowledge of local and regional labor market, state and local regulations, Enterprise Organization (EO) functions as well as Centers of Excellence (COEs) priorities and offerings and provides valuable feedback and insights to COEs and Talent Integrators regarding regional needs, gaps, challenges, and serve as integrator with local leadership to address emerging needs by generating innovative ideas, solutions, and intellectual capital or process improvements across the region. Conduct intake calls and escalates as appropriate to Employee Relations and Investigation or Business Investigations teams and advises managers and leaders on how to address performance or behavior concerns, implement improvement strategies and ensure continuous monitoring, coach managers and leaders on workplace issues and partner with legal as needed. Manage day to day HR related actions pertaining to resignations, reviewing disclosure management, delivery of disciplinary actions, completing HR compliance-related requests from COEs, updating case management tool and region related agreements, researching and responding to HR related queries in case management tool (ServiceNow), managing and responding to unemployment claims, performing Workday actions, compensation analysis and recruiting and talent acquisition events. Partner with People Services (PS) Operations to provide expertise and guidance during time sensitive emergency situations and with various COEs to drive process and initiative development, refinement, and execution. Ideate and conduct manager training in partnership with PS Operations and COE’s based on feedback from clients and is open to travel to various work locations in aligned region, as needed.

Basic Qualifications:

• Experience with HR performance management life cycle or process from start to finish

• Experience with relationship building and networking

• Experience working with employees in global locations

• Experience with consulting

• Experience with project management, change management and program execution

• Experience with Workday HRIS platform and Microsoft 365 Office apps

• Knowledge of a wide range of HR concepts, principles, laws, regulations, and practice 

• Knowledge of local, state regulations and culture related to Europe and the UK

• Ability to pay strict attention to detail

• Bachelors’ degree and 5+ years of experience in an HR Generalist role or Master’s degree and 3+ years of experience in an HR Generalist role

Additional Qualifications:

• Knowledge of all foundational HR areas of responsibility

• Ability to research, innovate, and adapt to changes

• Ability to display business acumen and drive process optimization and efficiency

• Ability to act swiftly and resolve matters to ensure positive employee and client response

• Possession of excellent verbal and written communication skills to influence key stakeholders

• Possession of excellent organizational, critical thinking and problem solving skills

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.