Cloud Operations Engineer, Lead

Key Role:

Manage, administer, support, and enhance cloud environments, ensuring continuous improvement and rapid problem resolution. Apply leading-edge principles, theories, and concepts, and contribute to the development of new principles and concepts. Work on unusually complex problems and provide highly innovative solutions. Operate with substantial latitude for unreviewed action or decision. Mentor or supervise employees in both firm and technical competencies.

Basic Qualifications:

• 8+ years of experience with quality and process management

• 5+ years of experience with managing operations of Cloud and SaaS environments

• Experience with ticketing tools, including ServiceNow

• Ability to develop Cloud technical operational procedures and manage team execution of procedures

• Ability to analyze processes, gaps, and resolutions, and share lessons learned

• TS/SCI clearance with a polygraph

• HS diploma or GED

Additional Qualifications:

• 2+ years of experience with Azure Cloud technologies, including Azure Active Directory

• Experience with Intelligence Community Cloud environments

• Experience with managing security processes in Cloud or SaaS environments, including security scans, documenting findings, and implementing remediation plans

• Experience with Jira, supporting operations, and 24/7 Cloud or SaaS environments

• Ability to interact professionally with a diverse group of clients and staff

• Ability to multi-task and stay organized in a dynamic work environment

• Possession of excellent oral and written communication skills

• Bachelor's degree in CS

• CompTIA Security+ Certification

• Cloud Certification at the Intermediate or Associate level

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Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $106,200.00 to $242,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.