Job Description

Remote Work:
Hybrid
Job Number:
R0196468
Location:
McLean,VA,US
ServiceNow Analyst

The Opportunity: 

You know that true progress is made at the intersection of business and tech, and as an IT business analyst, you’re highly skilled in both. Here, you’ll have the chance to work with an agile team as they develop digital products to support your clients’ most pressing missions. We’re looking for someone like you to propel business analytics and processes forward, as well as delve into technology trends to deliver user-friendly client experiences.  

As an IT business analyst, you’ll work to develop leading-edge applications, websites, systems, and products. Working with your team of architects, testers, business analysts, and ServiceNow developers, and alongside user experience specialists and content strategists, you’ll identify clients’ business needs, gather user requirements, and develop user stories. You’ll understand the overall direction and nuanced user needs clearly, and you’ll guide your team as they fulfill these needs by creating deployable features. Together, you’ll deliver high business value products to users, researchers, other audiences, clients, and customers. 

Join us. The world can’t wait. 

You Have: 

  • Experience working with clients, business analysis, and documenting requirements

  • Experience working with ServiceNow, including ITSM, SecOps, or ITOM

  • Knowledge of requirements gathering, testing processes, reverse requirements gathering, and acquisition documentation

  • Secret clearance

  • Associate's degree and 4+ years of experience with direct business analysis and requirements, or Bachelor’s degree and 2+ years of experience with direct business analysis and requirements

  

Nice If You Have: 

  • Experience with applications, such as Jira

  • Knowledge of Agile processes, Scrum, and Kanban boards

  • Agile scrum Certification or BPMN Certification

  

Clearance:   

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.  

  

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.  

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us. 

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $75,600.00 to $172,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

  • If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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