Job Description

Remote Work:
Job Number:
Salesforce Program Manager

Key Role:

Lead growth activities to address highly complex mission problems and assume a delivery leadership role at a program and account level. Shape market and digital solutions to identify and lead growth opportunities as a technical leader using Salesforce technology. Collaborate to create and provide governance, standards, and best practices for the Salesforce technology to support firmwide initiatives. Assist with the development of solution architecture and resolution of complex issues in a variety of projects and programs across the firm, utilizing the Salesforce platform. Oversee the development of solutions to highly complex problems.

Basic Qualifications:

  • 10+ years of experience as a people leader on teams in complex matrixed organizations, including establishing accountability across teams and coaching junior team members

  • 8+ years of experience with defining vision, implementing strategy, and delivery of services in complex customer environments, including software development and modernization efforts

  • 3+ years of experience working in a client-facing role, including briefing, building presentations, facilitating meetings, and engaging or reaching out to key stakeholders

  • Experience with removing roadblocks to implement continuous improvement initiatives, to increase velocity and improve quality

  • Experience with the SAFe framework and the planning and execution of PI planning

  • Ability to implement capacity planning and management

  • Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements

  • Bachelor’s degree

Additional Qualifications:

  • Experience with managing performance goals at the individual and team levels, including metrics and directives

  • Experience with defining and deploying processes to measure and control delivery progress

  • Experience in the establishment and enforcement of timelines, code freezes, and scope control for all releases

  • Experience with managing concurrent releases

  • Experience with identifying risks and issues, including identifying mitigation and resolution plans

  • Experience with creating a business development plan to identify new opportunities, mature relationships, develop proposals, and capture new business

  • Experience with supporting Federal Government, VA, or Healthcare Information Technology sectors

  • Experience with Salesforce releases and deployments using DevOps tooling

  • Ability to socialize and champion the priorities of software delivery with other teams, including client and partner teams, to drive tangible results

  • Salesforce Certification, including Administrator, Platform App Builder, Application Architect, Service Cloud Consultant, Community Cloud Consultant, User Experience Designer, Sharing and Visibility Designer, Data Architecture and Management Designer, PMP, Agile, Scrum, Six Sigma, or Lean Certification


Applicants selected will be subject to a government investigation and may need to meet eligibility requirements of the U.S. government client.


At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $93,400.00 to $212,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

  • If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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