IT Business Relationship Manager

Key Role:

Act as the first point of escalation on behalf of the data center customers. Provide in-depth support and lead problem solving and implementation efforts for mission owner applications. Be well versed in the Engineering Lifecycle processes and an understanding of Data Center operations. Solve routine problems of limited scope and complexity and refer more complex issues to higher levels when needed.

Basic Qualifications:

• 5+ years of experience in IT and Data Management
• Experience using Microsoft Office tools, including Word, PowerPoint, and Excel
• Knowledge of Customer Services and Data Center technologies
• Ability to be detail-oriented and comfortable working in a fast-paced environment
• Ability to be flexible and adapt to evolving processes and priorities
• Secret clearance
• Bachelor’s degree in Engineering, Information Systems, or Management

Additional Qualifications:

• Experience with network, systems administration, or systems engineering
• Knowledge of commercial cloud environments such as AWS and Azure
• Ability to be a self-starter who can manage their time and priorities successfully
• Ability to be collaborative and work independently
• Possession of excellent verbal and written communication skills
• Possession of excellent organization skills, including completing projects in a timely manner

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $49,900.00 to $102,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.