Job Description

Remote Work:
Job Number:
BMC Remedy Application Developer

The Opportunity:

Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting BMC Remedy? We’re looking for a systems administrator who specializes in configuring, maintaining, and managing BMC Remedy ITSM applications to help us overcome the challenges that are inherent to dynamic DoD requirements, developmental environments, and increasing demands for automation.

As a lead systems administrator on our project, you’ll manage, configure, and maintain BMC Remedy v20.02 ITSM suite of tools. You'll maintain the health of Remedy servers and services, including patching and remediating Remedy servers. You’ll guide your team as they provide customers insight into their network through monitoring and performance management. Your technical expertise will be vital as you evaluate opportunities for improvement in a mission critical network. You’ll help your team better understand the network by turning metrics into information and explaining their meaning. This is an opportunity to broaden your skillset into areas like automation, and cloud computing. We focus on growing as a team, so you’ll share your expertise through leadership and mentoring as you help the teamwork through challenges and develop new methodologies. As a technical leader, you’ll identify new opportunities to modernize the network to help your customers meet their needs. Join our team and solve daily challenges as we improve the warfighters’ ability to combat improvised threats.

Empower change with us.

You Have:

·       3+ years of experience with Remedy and IT Development

·       Experience with planning, configuring, developing, managing, and testing O&M of BMC Remedy Management ITSM suite

·       Experience with performing Remedy Server upgrades, patching, and remediation

·       Experience with diagnosing and repairing problems in the ITSM and Remedy systems

·       TS/SCI clearance

·       HS Diploma or GED

·       Active DoD 8570 IAT Level II or III Certification, including Security+ CE, CASP+ CE, or CISSP

Nice If You Have:

·       Experience with developing Remedy filters, forms, and workflows

·       Experience with creating and modifying Remedy workflow objects, including overlays, applications, regular forms, display-only forms, active links, filters, escalations, menus, guides, and view forms

·       Knowledge of Remedy ITSM's underlying database structure

·       Knowledge of ITIL Framework processes and concepts

·       BMC Remedy Certification

·       ITIL Certification


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms. 

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll develop your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home. 

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.


At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $58,400.00 to $133,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

  • If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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