Job Description

Remote Work:
Hybrid
Job Number:
R0199041
Location:
Rome,NY,US
Additional Locations:
  • Colorado Springs, Colorado, USA
  • Langley AFB, Virginia, USA
  • Lexington, Massachusetts, USA
  • San Antonio, Texas, USA
  • Warner Robins, Georgia, USA
Customer Engagement Engineer

The Opportunity:

We are seeking a skilled and detail-oriented individual to join our team as a Customer Engagement Engineer. In this role, you will be responsible for meeting with potential customers to explain our cloud broker services and help identify where those services can address customer project requirements. You will also be responsible for generating preliminary cost estimates for onboarding customer projects and maintaining a long-term relationship with the customer team throughout the life cycle of their project. The ideal candidate will have a solid understanding of cloud computing models and how costs are generated and managed in the commercial cloud, excellent organizational and communication skills, and a customer-centric approach.

Join us. The world can’t wait. 

You Have: 

  • Experience working in a customer service role
  • Experience working in the DoD or with DoD organization and program management
  • Experience with Agile methodologies and their implementation in Jira
  • Knowledge of Jira, Confluence, and Microsoft Excel
  • Ability to facilitate live and online meetings
  • Ability to pay attention to detail and work independently and collaboratively in a distributed team-oriented environment 
  • Ability to quickly grasp new concepts and technologies and then explain those to others
  • Ability to obtain a security clearance
  • HS diploma or GED
  • AWS Knowledge Certifications, including AWS Cloud Practitioner Certification

Nice If You Have: 

  • Experience with financial and cost management in the cloud
  • Possession of excellent oral and written communication skills
  • Possession of excellent interpersonal, problem-solving, and analytical skills
  • Security+ or IAT II Certification
  • FinOps Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Create Your Career: 

Grow With Us 

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.  

A Place Where You Belong 

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time. 

Support Your Well-Being 

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.  

Your Candidate Journey 

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.  

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $60,300.00 to $137,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

  • If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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