Job Description

Location:
Washington,DC,US
Remote Work:
No
Job Number:
R0187822
VTC Technician, Senior

Key Role:

Apply the current infrastructure expertise in supporting video teleconferencing (VTC) and collaborative Audiovisual (AV) efforts using Microsoft Teams. Support VTC and AV with cabling, equipment installations, and configuration, supporting pulling and running cables for new equipment installation. Interpret blueprints, installation instructions, or various user guides to install and configure a new VTC and AV environment. Provide customer insight into their network through monitoring and performance management. Use technical expertise to identify problem areas and opportunities for improvement in mission-critical network. Provide customer support for highly visible VTC and AV operations and troubleshooting efforts. Ensure the customer's events are monitored and resolve conference interruptions as soon as possible. Troubleshoot and repair multimedia equipment and data cabling, including ceiling-mounted video projectors, wall control switches, cable patch panels, speakers, powered screens, consoles, and multimedia equipment. Diagnose and repair equipment issues that have been escalated to Tier III, sustain the IT and AV support for all daily operation and maintenance of the AV and administrator for Microsoft Teams Live events for Auditorium events.


Basic Qualifications:

  • 2+ years of experience with delivering IT solutions
  • Experience with VTC and Audio Systems, including Camera Recording
  • Experience with AMX programming
  • Experience with Cisco and Polycom IP VTC systems endpoints, AMX, Extron, Crestron, or Cisco control systems and switches programming
  • Secret clearance
  • HS diploma or GED
  • Security+ Certification

Additional Qualifications:

  • Ability to work independently
  • Ability to complete assignments and projects effectively in a timely manner
  • Possession of excellent verbal and written communication skills
  • Possession of excellent interpersonal skills
  • CompTIA Security+ Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Create Your Career:

Grow With Us

Your growth matters to us—that’s why we offer a variety of ways for you to develop your career. With professional and leadership development opportunities like upskilling programs, tuition reimbursement, mentoring, and firm-sponsored networking, you can chart a unique and fulfilling career path on your own terms.

A Place Where You Belong

Diverse perspectives cultivate collective ingenuity. Booz Allen’s culture of respect, equity, and opportunity means that, here, you are free to bring your whole self to work. With an array of business resource groups and other opportunities for connection, you’ll build your community in no time.

Support Your Well-Being

Our comprehensive benefits package includes wellness programs with HSA contributions, paid holidays, paid parental leave, a generous 401(k) match, and more. With these benefits, plus the option for flexible schedules and remote and hybrid locations, we’ll support you as you pursue a balanced, fulfilling life—at work and at home.

Your Candidate Journey

At Booz Allen, we know our people are what propel us forward, and we value relationships most of all. Here, we’ve compiled a list of resources so you’ll know what to expect as we forge a connection with you during your journey as a candidate with us.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $73,100.00 to $166,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

  • If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
  • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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