Key Role:

Act as a key contributor and functional expert providing HR operational support across aligned sectors. Partner closely with Talent Integrators in accounts and act as a primary integrator to regional employees and managers by providing integrated support and enhanced employee experience across the region. Maintain a deep breadth of HR knowledge of local and regional labor markets, state and local regulations, Enterprise Organization (EO) functions, and Centers of Excellence (COEs) priorities and offerings, provide valuable feedback and insights to COEs and Talent Integrators regarding regional needs, gaps, and challenges, and serve as an integrator with local leadership to address emerging needs by generating innovative ideas, solutions, and intellectual capital or process improvements across the region. Conduct intake calls and escalate as appropriate to Employee Relations and Investigation or Business Investigations teams, advise managers and leaders on how to address performance or behavior concerns, implement improvement strategies and ensure continuous monitoring, coach managers and leaders on workplace issues such as delivering and documenting feedback, performance improvement plans, severance, and disciplinary actions, and partner with Legal as needed. Manage day to day HR actions pertaining to resignations, reviewing disclosure management, delivery of disciplinary actions, completing HR compliance requests from COEs, updating case management tools and region related agreements, researching and responding to HR related queries in case management tools such as ServiceNow, IBM, or MS, managing and responding to unemployment claims, and performing Workday actions, compensation analysis, and recruiting and talent acquisition events. Partner with People Relations and Compliance (PR&C) to provide expertise and guidance during time sensitive emergency situations such as death, missing employee, emotional wellness issues, and natural disasters, and with various COEs to drive process and initiative development, refinement, and execution. Be responsible for local visa paperwork and documentation. Ideate and conduct manager training in partnership with PR&C and COEs based on feedback from clients.

Basic Qualifications:

• Experience with the HR performance management life cycle or process from start to finish

• Experience applying HR concepts, principles, laws, regulations, and practices

• Experience using the Workday HRIS platform and Microsoft Office 365 applications

• Experience working with employees in global locations

• Experience with relationship building, networking, and influencing key stakeholders 

• Experience with project management, change management, and program execution

• Experience with United States laws and regulations

• Experience with mid to large size organizations

• Bachelors’ degree and 7+ years of experience in an HR role, or Master’s degree and 5+ years of experience in an HR role

Additional Qualifications:

• Experience with consulting

• Knowledge of all foundational HR areas of responsibility

• Knowledge of European local and state regulations and culture

• Ability to swiftly act and resolve matters to ensure a positive employee and client experience

• Ability to research, innovate, and adapt to changes 

• Ability to display business acumen and drive process optimization and efficiency

• Ability to pay strict attention to detail

• Possession of excellent consulting, critical thinking, and problem-solving skills

• Possession of excellent verbal and written communication skills

• Possession of excellent organizational skills

EEO Commitment

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.