Program Support Specialist
The Opportunity:
As a Program Support Specialist, you’ll be part of a dynamic Program Management Office supporting a geographically dispersed team, providing comprehensive quality assurance reviews of Standard Operating Procedures (SOPs), deliverables, and travel reporting to ensure accuracy, compliance, and efficiency across program operations. You will conduct document editing and formatting, maintain a SOP library, and perform quality checks against contract and program requirements. In addition, you will assist with travel-related processes, including reviewing Travel Authorization Requests, Trip Reports, expense reports and travel vouchers for accuracy, processing expense exceptions, routing approvals, performing detailed comparisons of travel expenses against estimates and actual costs, and managing data collection, entry, and tracking. Your responsibilities also include coordinating with program leaders, ensuring compliance with policies and regulations, and providing guidance and resources such as SOPs and training guides to program personnel.
On our team, you’ll work closely with program leadership, project leads, and multiple stakeholders to enhance quality and travel management processes and tools, identifying opportunities to improve efficiency and streamline operations.
The real impact of project management comes from communication to ensure the program achieves its goals and meets our quality standards. At Booz Allen, we recognize that we must continuously grow as a team to bring the best support to our clients, so here you’ll have all the resources to succeed. This is a chance to influence a meaningful mission while learning how to develop and maintain program strategy and growing your career. Work with us and our customers to achieve their goals as we help improve warfighter readiness.
Join us. The world can’t wait.
You Have:
2+ years of experience ensuring accuracy, completeness, and error-free documents or reports, including performing quality control and assurance checks
2+ years of experience with editing and formatting documents
Experience reviewing and processing travel-related documentation, including expense reports and cost comparisons
Experience capturing, tracking, analyzing, and reporting travel and quality performance data
Experience developing and using trackers to monitor status of tasks and deliverables
Experience maintaining SOPs and managing SOP libraries
Ability to manage time effectively and prioritize in a deadline-driven environment
Ability to communicate effectively in verbal and written form with multiple stakeholders
Secret clearance
Bachelor’s degree
Nice If You Have:
Experience collaborating and building effective working relationships with teams
Experience with Joint Travel Regulations (JTR) and compliance with travel policies
Experience with travel management and booking systems
Experience with FEDSIM or AAS contracts and Department of War (DoW) organizations
Ability to identify process improvements and recommend solutions
Master’s degree
PMI CAPM or PMP Certification
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $55,200.00 to $126,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
- If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
- If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
