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Avaya Engineer, Senior in Albany, NY at Booz Allen Hamilton Inc.

Date Posted: 3/26/2019

Job Snapshot

  • Location:
    Albany, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Employee Type:

Job Description

Job Number: R0048897

Avaya Engineer, Senior

Key Role:

Design, implement, and support the telephony infrastructure, including Avaya CM, VoIP, modular messaging, call accounting, and various call center applications. Implement and maintain advanced telecommunication applications, including content management system (CMS) , PBX software, including softphone and OneX communicator, call accounting, and a unified voice messaging solution. Execute project work related to the voice and telephony support area during service interruptions with minimal supervision, including managing vendors and communication status. Perform routine system administration and maintenance on local or remote locations with no impact to the client’s business.

Basic Qualifications:

-5+ years of experience with designing and troubleshooting in Avaya telephony and LAN and WAN environments

-Experience with the creation of strategies and plans for the integration of multiple IT systems and subsystems into an operational unit, including ensuring full functional and performance capabilities are retained

-Knowledge of SIP, H.323, and legacy telephony infrastructure

-Ability to perform routine system administration and maintenance on local or remote locations with no impact to the client’s business

-Ability to obtain a security clearance

-HS diploma or GED and 18+ years of experience with systems integration or BA or BS degree in CS, Engineering, Mathematics, or IT and 10+ years of experience with systems integration


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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