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Design Strategist in Millington, TN at Booz Allen Hamilton Inc.

Date Posted: 4/14/2019

Job Snapshot

Job Description

Job Number: R0051069

Design Strategist

Key Role:

Leverage experience with communicating and envisioning service concepts across a variety of platforms on client-facing projects. Maintain responsibility for the delivery of projects in industries ranging from healthcare, finance, and a variety of public sector clients. Create journey maps to identify points of improvement or design a system to measure customer experience. Comprehend the generative and evaluative user research to easily weave multiple stakeholders into the project plan. Define project scope and work with the program manager to proactively respond to rapidly changing environments. Apply a mix of left- and right-brain thinking to guide the production of high-quality deliverables, including progress reports, journey maps, service blueprints, and interactive prototypes. Leverage expertise from Booz Allen Digital, including data scientists, user interface (UI) and user experience (UX) designers, and illustrators to enable the team to look at the problem from different points of view and translate human-centered insights into solutions to better people's lives.

Basic Qualifications:

-5 years of experience in a professional work environment

-Experience with UI, UX, human centered design, service design, design thinking, design research, business design, or customer expertise and expectation setting against real world requirements and limitations

-Ability to obtain a security clearance

-BA or BS degree

Additional Qualifications:

-Experience with consulting, facilitation, or training environments a plus

-Experience with communicating visually using tools, including Adobe InDesign, Illustrator, or Photoshop a plus

-Experience with drawing insights and understanding from qualitative and quantitative data and determining next steps based on those insights

-Experience with facilitating and leading workshops and other client facing engagements a plus

-Ability to assess and assist with the imagining, planning, and execution of research plans, facilitation activities, and other deliverables to meet client needs

-Ability to be inspiring, open-minded, hardworking, collaborative, and through


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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