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Desktop Engineer, Senior in Reston, VA at Booz Allen Hamilton Inc.

Date Posted: 5/6/2019

Job Snapshot

  • Location:
    Reston, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
  • Employee Type:

Job Description

Job Number: R0041847

Desktop Engineer, Senior

Key Role:

Perform complex and unique assignments that require the application of basic principles and theories of desktop engineering. Maintain responsibility for managing the functionality and efficiency of a group of computers running on one or more operating systems and maintain the integrity and security of servers and systems. Serve as a front-line interface to users with technical issues and make recommendations for hardware and software purchases. Interact with third-party technology vendors and internal database staff, conduct systems analysis and development to keep systems current with changing technologies, install new software, troubleshoot and grant permissions to applications, and train users. Program in an administrative language, including C and C++, leverage knowledge of UNIX- or NT-based operating systems, and contribute to the development of new theories and methods. Develop resolutions to complex problems that require the frequent use of creativity, use judgment within broadly defined policies and practices, and accomplish work without considerable direction. Exert significant latitude in determining objectives of assignments, represent the organization as the principal client contact, perform in a program or project leadership role, and interact with management and senior client personnel on matters requiring coordination across organizational lines.

Basic Qualifications:

-6+ years of experience with Windows server SCCM and PowerShell scripting

-Experience with maintaining and creating OS images, including Windows 10 and Server 2012 or 2016

-Knowledge of the Windows registry, interaction of drivers within the OS, and unattended or silent installs of Windows operating systems

-Ability to provide technical expertise, guidance, and strategic recommendations to other IT groups

-Ability to implement and maintain Microsoft Windows Group Policy in support of Windows 10 and Server 2012 or 2016

-Active TS/SCI clearance

-AA or AS degree and 8+ years of experience with IT systems administration and engineering or BA or BS degree and 6+ years of experience with IT systems administration and engineering

-Active DoD 8570 Certification, including Security+, CASP, CISSP, or CISM

Additional Qualifications:

-Experience with planning System Center Configuration Manager hierarchy and site system roles

-Experience with creating and managing Boundary Groups across one or more Distribution Points

-Experience with role-based administration and managing custom roles and security scopes

-Experience with general monitoring of site health via SSRS, log files, and the SCCM console

-Experience in planning, configuring, and implementing a backup plan to mitigate the loss of SCCM services in the event of a disaster with the least amount of data loss possible

-Experience with managing upgrades, including in-console upgrades and client agent upgrades

-Experience with managing and configuring user and device collections

-Ability to build, capture, and update Windows 7 and 10 images

-Ability to provide deployment of applications and software updates

-Ability to deploy client management agents

-Ability to manage and report on hardware and software inventory


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

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