Systems Administrator in Reston, VA at Booz Allen Hamilton

Date Posted: 10/19/2017

Job Snapshot

Job Description

Job Number: R0012052

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

Systems Administrator

Key Role:

Perform account management and creation in Active Directory and Microsoft Exchange. Assist and educate users on proper techniques for system operation. Log all incidents, requests, questions, tasks, and projects in BMC Remedy. Provide phone support and remote troubleshooting of client issues, issue Public Key Infrastructure (PKI) tokens as an onsite Trusted Agent (TA), and provide end–user software troubleshooting and support. Apply basic diagnostic techniques to identify problems, investigate causes, and recommend solutions. Maintain the creation and maintenance of comprehensive documentation for all troubleshooting procedures. Move computer equipment, as requested to support office moves.

Basic Qualifications:

-2+ years of experience with IT systems administration

-Experience with the Windows 10 operating system

-Experience with troubleshooting Microsoft IT technologies

-Experience with documenting IT troubleshooting processes

-TS/SCI clearance

-HS diploma or GED

Additional Qualifications:

-Experience with DoD IT security requirements

-Possession of excellent oral and written communication skills

-BA or BS degree in a related field preferred

-DoD 8570 IAT Level II Certification, including Security+

-Microsoft Certified IT Professional (MCITP) Certification

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.

We are proud of our diverse environment, EOE, M/F/Disability/Vet.

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