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Application Administrator in Quantico, VA at Booz Allen Hamilton Inc.

Date Posted: 5/20/2019

Job Snapshot

Job Description

Job Number: R0057850

Application Administrator

The Challenge:

Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting law enforcement training?

As an administrator on our project, you’ll serve as the subject matter expert in supporting, maintaining, and administering complex applications. Provide technical assistance to students, faculty, and staff of the system and act as a customer. Research operational processes and identify solutions to resolve problems and improve efficiency. Work with system engineers, system administrators, and database administrators to troubleshoot, maintain, and upgrade the systems. We focus on growing as a team, so you’ll share your expertise through leadership and mentoring as you help the team work through challenges and develop new methodologies. As a technical leader, you’ll identify new opportunities to modernize the system to help your customers meet their needs. Join our team and solve daily challenges as we improve support law enforcement world wide in meeting their training objectives.

Empower change with us.

Don’t live near Quantico, VA? No problem! We may have relocation benefits to help you.

Build Your Career:

When you join Booz Allen, you’ll have the opportunity to connect with other specialists doing similar work across multiple markets. You’ll share successful methodologies and work through challenges as you gain experience and mentoring to develop your career. In addition, you will have access to a wealth of training resources through our Engineering & Science University, an online learning portal where you can access more than 5000 tech courses, certifications and books. Build your technical skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications? Take advantage of our tuition assistance, on-site courses, vendor relationships, and a network of experts who can give you helpful tips. We’ll help you develop the career you want as you chart your own course for success.

You Have:

-Experience with system analysis and troubleshooting to analyze, isolate, and document problems or issues, identify risks, and develop options and solutions 

-Experience with Atlassian products, including Jira

-Ability to effectively interface with technical and nontechnical staff at all organizational levels 

-Ability to execute logical and complex troubleshooting methods 

-Ability to define project goals and work independently to complete projects while adhering to the established schedule 

-Top Secret clearance

-BA or BS degree

Nice to have

-Experience with educational systems, including Questionmark, Blackboard, and Astra Schedule 

-Ability to provide outstanding customer service, be a good listener, and work well with others 

-Ability to multi-task in a fast-paced environment and learn new areas and skills quickly as required 

-Possession of excellent interpersonal, customer service, and problem-solving skills 

-Possession of excellent oral and written communication skills to explain and comprehend technical concepts in non-technical terms 

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

JHT

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