Client Support Engineer in McLean, VA at Booz Allen Hamilton

Date Posted: 2/1/2018

Job Snapshot

  • Employee Type:
  • Location:
    McLean, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Number: R0020243

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years. Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

Client Support Engineer

Key Role:

Deploy and support cutting–edge software products using the latest Real Time Location Solutions technologies, enabling clients to monitor and analyze the use of assets throughout their organization to drive productivity improvements and increase safety and security at the deployment sites. Apply a full scope of consulting and technical expertise by providing engagement management, performing data analytics, training end users, and performing system troubleshooting and support. Facilitate communication between the client deployment site and the software development team and collaborate on software and hardware troubleshooting, as required. Provide training and education to the client, aiding in the creation of analytics to solve their toughest business challenges and use the provided software and hardware platform to yield significant visibility into business operations. This position is in an international role and will be performed in 28–day rotations. 

Basic Qualifications:

-Experience with performing data analytics and manipulating large data volumes

-Knowledge of RFID and other RTLS technologies

-Ability to work remotely and perform light hardware management duties

-Ability to perform basic software troubleshooting techniques

-Ability to create, maintain, and deliver training materials to end users

-BA or BS degree

Additional Qualifications:

-Possession of excellent oral and written communication skills

-BA or BS degree in CS or a related field

Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.

We are proud of our diverse environment, EOE, M/F/Disability/Vet.


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