Cloud Support Engineer in Charleston, SC at Booz Allen Hamilton

Date Posted: 2/1/2018

Job Snapshot

Job Description

Job Number: R0018574

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years. Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

Cloud Support Engineer

The Charleston Digital Hub of Booz Allen Hamilton is seeking qualified candidates for a Cloud Support Engineer in the Charleston, SC area.

The Charleston Digital Hub is a software development hub of Booz Allen that operates and executes much like a fast-paced startup within the larger organization. We thrive in a high-energy, open office atmosphere that fosters creativity and innovation. We wake up in the morning ready to have fun and talk tech. We have dogs in the office, ping pong in the breakroom, and t-shirts trump ties, but most importantly - we focus on surrounding our team members with people who are enthusiastic about working, learning, and growing, and most importantly, having fun together!

The Cloud Support Engineer works on a team that supports a 24x7, highly transactional, private cloud for a top tier government agency. Provides Tier 3 support for a virtualized environment supporting over 90k internal users and millions external clients per day. Supports the environment through tuning the operating system, applications and high availability across multiple zones. Works with the client on delivering business requirements and coordinating support with vendor as needed.  Prepares design specifications, analysis and recommendations for presentation and approval. The Cloud Support Engineer may provide technical guidance to lower level engineers and design support personnel.


-Ability to obtain a security clearance

-5+ years of experience with Microsoft Windows Server

-2+ years of experience with supporting/troubleshooting Web applications 

-2+ years of experience with server monitoring and APM tools for predictive analysis and troubleshooting

-Experience with change and configuration management tools

-BA or BS degree


-Experience with supporting JBoss and Java applications

-Experience with supporting Web analytics applications

-Experience with Fiddler and Wireshark

-Experience with supporting Microsoft SQL Server

-Experience with supporting load balancers

-Experience with supporting applications in a public Cloud - AWS or Azure

-Experience with scripting languages

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.

We are proud of our diverse environment, EOE, M/F/Disability/Vet.

CB16, SIG2017

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