Computer Support Technician in Panama City, FL at Booz Allen Hamilton Inc.

Date Posted: 4/16/2018

Job Snapshot

Job Description

Job Number: R0021346

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years. Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

Computer Support Technician

Key Role:
Provide Tier 2 support and maintain responsibility for installing, configuring, and maintaining operating system workstations and servers, including Web servers in support of business processing requirements. Perform and schedule software installations and upgrades to operating systems and layered software packages, maintaining them in accordance with established IT policies and procedures. Monitor and tune the system to achieve optimum performance levels and ensure workstation and server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Ensure data and media recoverability by implementing a schedule of system backups and database archive operations. Support media management through internal methods and procedures or offsite storage and retrieval services. Analyze and promote standard operating procedures and conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines. Create and maintain a comprehensive operating system hardware and software configuration database and library of all supporting documentation.

Basic Qualifications:
-1+ years of experience with system administration, setup, and sustainment support of deployable C2 programs, including DJC2 or other deployable programs of equivalent level and scope
-Secret clearance
-HS diploma or GED
-DoD 8570 IAT Level II Certification
-CompTIA Security+, MCSE, or MCSA certifications

Additional Qualifications:
-Experience with operating the systems, software suites, networks, and processes that comprise the DJC2 environment
-Experience with digital data and communications systems
-Experience with recording solution sets in the Remedy knowledge base
-Ability to communicate effectively with peers and clients
-Possession of excellent oral and written communication skills
-Possession of excellent organizational and interpersonal skills
-BA or BS degree in an IT-related field

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.

We are proud of our diverse environment, EOE, M/F/Disability/Vet.


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