Content Manager, Mid in Springfield, VA at Booz Allen Hamilton Inc.

Date Posted: 4/10/2018

Job Snapshot

Job Description

Job Number: R0026618

Content Manager, Mid

Key Role:
Join a collaborative team of intelligence experts advising clients on how to improve an intelligence client’s overall online presence and the delivery of intelligence products and services to a global client market. Assess content client and user feedback, develop solutions to issues, recommend and implement action plans to meet client needs effectively, and propose unique and innovative solutions to integrate the online delivery of geospatial intelligence (GEOINT) within a user-friendly interface. Recommend ways to improve the client’s current Web presence, assist with the process to define content and service requirements for the client’s future Web presence, and provide clients with a streamlined experience across all domains by designing and implementing SharePoint site updates to assist with product and service accessibility and discoverability. Provide advisory support and expert coordination among multiple key components (KCs) to assist with the design, development, and migration of content and data services for a client initiative. Perform validation and quality assurance reviews on GEOINT services pertaining to the client initiative and analyze the design and development of business and project process documentation and associated SOPs to define compliance standards for client services. Review and refine the process to document user content requirements, manage updates, articulate and present requirements to team members, and track, monitor, and report progress.

Basic Qualifications:
-Experience with working in the intelligence community (IC) and acting as a primary client interface when communicating project status
-Experience with analyzing, documenting, and maintaining processes and procedures and analyzing and reviewing SOPs, process documents, business plans, CONOPS, and other technical documents
-Experience with content management, including managing content in an online and Web environment and using SharePoint as a designer
-Knowledge of governance, including policies, practices, procedures, and decision forums and the roles of agencies, organizations, and military service branches
-Ability to be self-motivated and detail-oriented and think strategically, develop unconventional solutions for client requirements, and work in both a collaborative environment as part of a dynamic team and independently with clients at all levels
-Ability to negotiate, prepare, and present briefings and trainings
-Ability to assess GEOINT content and services to determine their relevance and suitability for online operations and whether it satisfies applicable standards to ensure it is discoverable, retrievable, accessible, and usable in the online client environment
-TS/SCI clearance
-BA or BS degree and 5 years of experience in a professional work environment or 7+ years of experience in a professional work environment in lieu of a degree 

Additional Qualifications:
-Experience with client missions and functions
-Experience as an advanced SharePoint user
-Experience with current and legacy client products, including data, content, supporting services, and applicable registries
-Knowledge of client products and services
-Ability to manage content in an online and Web environment and initiate, manage, execute, and report tasks independently, as identified
-Possession of excellent interpersonal, analytical, and problem solving skills
-Possession of excellent oral and written communication skills
-BA or BS degree in a technical field

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

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