Customer Trainer, Mid in Dublin, CA at Booz Allen Hamilton Inc.

Date Posted: 3/24/2018

Job Snapshot

  • Employee Type:
  • Location:
    Dublin, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Number: R0021106

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years. Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

Customer Trainer, Mid

Key Role:

Prepare and deliver Mission Command training based on event training plans. Train military users and develop training methods and materials, including curriculum, lectures, and computer-based training aids based on consultation with the client and user specifications. Maintain technical and tactical proficiency with the software and training support package (TSP) products for multiple LVCG+MC capabilities. Test and troubleshoot hardware and software to ensure minimal downtime of systems through the use of capability documents and performance of operational readiness tests in preparation for training events. Analyze and document flaws in system configuration and implement corrections. Participate in special projects and perform additional duties, as required to support client requirements.

Basic Qualifications:

-2+ years of experience with developing, organizing, and maintaining an operator training focused training support package (TSP) for their assigned systems of responsibility that encompasses new operator and sustainment training for basic operators, system integration, and senior leaders
-Experience with using the official system program and product manager's training products, or the commercial software and hardware developer's technical and training material

-Experience with Command Post of the Future (CPOF), Force XXI Battle Command Brigade and Below (FBCB2), Blue Force Tracker (BFT), Joint Capabilities Release (JCR), Tactical Mission Command (TMC) servers, or Joint Land Component Constructive Training Capability (JLCCTC).
-Ability to deliver operator-level training within a classroom environment in accordance with established Mission Training Complex (MTC) TSPs
-Ability to monitor student enrollment and update student attendance and academic reports and prepare records of training activities, student rosters, participant progress, and program effectiveness
-Ability to monitor student survey and demographic data for completeness and accuracy
-Secret clearance
-HS diploma or GED

Additional Qualifications:
-4+ years of experience with supporting military operations
-Experience with mobile simulation deployment and operations preferred

-Experience with Medical Communications for Combat Casualty Care (MC4) preferred

-Experience with Harbor Master Command and Control preferred

-BA or BS degree in a related technical or military field preferred


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.

We are proud of our diverse environment, EOE, M/F/Disability/Vet.

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