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Customer Trainer, Mid in Dublin, CA at Booz Allen Hamilton Inc.

Date Posted: 1/12/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Dublin, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/12/2019

Job Description

Job Number: R0044332

Customer Trainer, Mid

Key Role:

Prepare and deliver mission command training based on event training plans. Train military users and support training methods and materials, including curriculum, lectures, and computer-based training aids based on consultation with the client and user specifications. Maintain technical and tactical proficiency in software and training support package (TSP) products for multiple live, virtual, constructive, gaming, and mission command (LVCG+MC) capabilities. Test and troubleshoot hardware and software to ensure minimal downtime of systems while using capability documents and performance of operational readiness tests in preparation for training events. Analyze and document flaws in the system configuration and implement corrections. Participate in special projects and perform additional duties, as required to support client requirements.


Basic Qualifications:

-2+ years of experience with developing, organizing, and maintaining an operator training-focused Training Support Package (TSP) for assigned systems of responsibility that encompass new operator and sustainment training for basic operators, system integrations, and senior leaders
-Experience with using official system program and product manager's training products or the commercial software and hardware developer's technical and training material in the absence of a designated program or product manager

-Experience with Command Post of the Future (CPOF), Force Battle Command Brigade and Below (FBCB2), Blue Force Tracker (BFT), Joint Capabilities Release (JCR), or Tactical Mission Command (TMC) servers
-Ability to deliver operator-level training within a classroom environment in accordance with established Mission Training Complex TSPs
-Ability to monitor student enrollment, update student attendance and academic reports, and prepare records of training activities, student rosters, participant progress, and program effectiveness
-Ability to monitor student survey and demographic data for completeness and accuracy
-Ability to obtain a security clearance
-HS diploma or GED

Additional Qualifications:
-4+ years of experience with supporting military operations preferred
-Experience with mobile simulation deployment and operations preferred
-BA or BS degree in a related technical or military field preferred


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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