Information Technology Specialist in Aberdeen Proving Ground, MD at Booz Allen Hamilton Inc.

Date Posted: 10/23/2018

Job Snapshot

Job Description

Job Number: R0040304

Information Technology Specialist

Key Role:

Provide IT help desk and desktop support in coordination with the APG NEC. Maintain responsibility for building collaborative relationships with APG NEC personnel. Track IT special projects, including procurement for consolidated buys, roll outs of new operating systems, and major software changes and updates, including e-mail and Windows 10 upgrades, pushed by NETCOM. Support non-administrative triage, troubleshooting, resolving, and tracking incidents. Maintain responsibility for 100% inventory of IT items. Provide desktop support for several users and 25 VIPs and ensure 100% compliance with NEC-issued vulnerability patches.

Basic Qualifications:

-Experience with troubleshooting computer and network problems in a help desk and desktop support role

-Ability to coordinate, develop, and evaluate security configurations in compliance with Army policies and regulations

-Ability to perform vulnerability and risk analyses of computer systems and applications during all phases of the system development life cycle

-Ability to train customers on computer operations and applications

-Ability to obtain and maintain system administrator privileges through the APG NEC

-Secret clearance required

-HS diploma or GED

-Security+ Certification required

Additional Qualifications

-Experience with Army NEC preferred

-BA or BS degree

-A+, MCSE, or CCNA Certification preferred

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status—to fearlessly drive change.

Your Career is Waiting.

Get job alerts. Learn about new work and upcoming events. Share open roles with friends and colleagues.
Our Talent Network is your opportunity hub.


Get Answers and Access.

Need more information? Find it in our FAQs.

Application already in-process? Log in to keep going.