IT Operations Specialist, Lead in Reston, VA at Booz Allen Hamilton Inc.

Date Posted: 5/3/2018

Job Snapshot

Job Description

Job Number: R0027310

IT Operations Specialist, Lead

Key Role:

Lead an IT operations team in supporting a large Container or Platform-as-a-Service offering for a broad set of tenants. Manage the strategic direction and the day-to-day aspects of the operations function across the platform and data enterprise. Lead the incident management, system maintenance, monitoring, change or release management, request fulfillment, and capacity management activities. Apply ITIL-based service management principles, theories, and concepts to job assignments and exhibit technical and operational proficiency when solving complex problems. Lead special projects in the area of expertise and assist with the transition to a DevOps model for a modernized Cloud-based platform using microservices. Supervise the activities of others, including distributed resources. Interface frequently with internal and external clients and lead client-facing presentations with government cross-cuts.

Basic Qualifications:

-7+ years of experience with IT project, program, or operations management

-3+ years of experience with leading small technical teams in an operational setting, including assigning and overseeing tasks and providing technical support and mentorship to team members

-3+ years of experience with shaping and enforcing operational practices and procedures

-Ability to learn and master custom technical solutions

-Active TS/SCI clearance required; willingness to take a polygraph exam

-BA or BS degree

Additional Qualifications:

-Experience with Linux system administration, container technologies, including Docker and OpenShift or Kubernetes, and Cloud technologies, such as Amazon Web Services

-Ability to demonstrate effective teamwork and leadership expertise

-Possession of excellent oral and written communication skills to lead TEMs, synthesize technical scenarios to non-technical audiences, and provide executive level operational status reports

-TS/SCI clearance with a polygraph

-DoD 8570 Compliance IAT Level II or II Certification

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

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