IT Operations Specialist in Washington, DC at Booz Allen Hamilton

Date Posted: 2/26/2018

Job Snapshot

Job Description

Job Number: R0023540

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years. Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

IT Operations Specialist

Key Role:

Maintain responsibility for the day-to-day management and response to incidents across the platform and data enterprise. Lead the operations monitoring, controlling, and operations of an enterprise Cloud-based multi-service DoD program. Analyze the establishment of plans and schedules for operations release and support activities, strive for the optimum use of infrastructure and resources, advise on computing capacity, and ensure maintenance and back-up processes. Apply ITIL-based service management principles, theories, and concepts to job assignments and exhibit technical and operational proficiency when solving complex problems. Lead special projects in the area of expertise and assist with the transition to a DevOps model for a modernized Cloud-based platform using microservices. Supervise the activities of others, including distributed resources. Interface frequently with internal and external clients and lead client-facing presentations with government cross-cuts.

Basic Qualifications:

-7 years of experience with monitoring and troubleshooting complex Web applications that collect, store, and retrieve data

-7 years of experience with Linux system administration, including shell scripting, access control, user or certificate management, and management of compute and storage resources

-3 years of experience with leading small technical teams in an operational setting, including assigning and overseeing tasks and providing technical support and mentorship to team members

-3 years of experience with shaping and enforcing operational practices and procedures

-3 years of experience in working with standard and custom XML formats

-1 year of experience with maintaining software solutions in a Cloud environment

-Ability to learn and master custom technical solutions

-TS/SCI clearance

-BA or BS degree

Additional Qualifications:

-Ability to demonstrate effective teamwork and leadership expertise

-Possession of excellent oral and written communication skills to lead TEMs, synthesize technical scenarios to non-technical audiences, and provide executive level operational status reports


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.

We are proud of our diverse environment, EOE, M/F/Disability/Vet.

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