Meetings Coordinator, Senior in McLean, VA at Booz Allen Hamilton Inc.

Date Posted: 5/14/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    McLean, VA
  • Job Type:
    Management
  • Experience:
    Not Specified
  • Date Posted:
    5/14/2018

Job Description

Job Number: R0028718

Meetings Coordinator, Senior

Key Role:

Support the McLean conference center facilities, teams, and conference participants and provide traditional concierge support, including answering phones, greeting guests, maintaining an inventory of all office supplies and kitchen supplies, and communicating material orders to external vendors. Provide scheduling assistance to the McLean scheduling coordinator by monitoring the meeting services help mailbox, including processing requests, as required, booking meetings and offering consultation on booking procedures and resources for all internal meetings, and coordinating with with the audio visual team to ensure overall client satisfaction. Provide logistical support to events in the conference center, including setting up and changing meeting room configurations as per meeting schedules and moving and storing furniture. Maintain responsibility for the appearance of the entire conference center between meetings, including greeting clients and staff at the start of each meeting, keeping a daily log of additional client requests, tracking and maintaining inventory, and providing direct client service. Create and maintain responsibility for room set-up diagrams, conducting pre-conference meetings, conducting phone and e-mail confirmations daily, sending follow-up thank you e-mails to clients, and liaising with internal Booz Allen teams, including FOS and SST. Troubleshoot reserve help desk tickets and Yammer reports and use metric reporting and process scheduling mitigations and assist with vetting external organization requests. Assist with team projects, as assigned.


Basic Qualifications:

-5+ years of experience in a professional work environment

-3+ years of experience in meeting and conference management, overseeing logistics for event management, and schedule coordination to include experience within a customer service environment handling escalations

-Experience with Microsoft Word, including Excel, and PowerPoint

-Ability to train and develop new staff on existing policies and procedures

-Top Secret clearance
-BA or BS degree or 3+ years of experience with business in lieu of a degree


Additional Qualifications:

-Possession of excellent oral and written communication skills

-Ability to communicate with leadership


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

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