Network Operations Analyst in McLean, VA at Booz Allen Hamilton Inc.

Date Posted: 8/16/2018

Job Snapshot

Job Description

Job Number: R0032688

Network Operations Analyst

Key Role:

Maintain responsibility for monitoring, troubleshooting, and incident management of the network and services in a 24x7 fast-paced environment. Monitor, troubleshoot, and ensure resolution of all problems with the network, infrastructure, and services offered by the organization. Work in a team environment managing multiple ongoing tasks and learning new technologies.


Basic Qualifications:

-3+ years of experience with working in a technical operations environment

-Experience with technical customer support

-Knowledge of Linux or UNIX, Windows, and networks

-Knowledge of working with ticketing and monitoring tools

-Ability to apply fundamental concepts, processes, practices, and procedures on technical assignments

-Ability to work in a high-paced 24x7 shift work environment

-Ability to obtain a security clearance

-AA or AS degree in Computer Systems or Information Systems or 2 years of experience with working in a technical role


Additional Qualifications:

-Ability to thrive in a fast-paced team environment

-Ability to multi-task many ongoing issues simultaneously and learn new technologies

-Possession of excellent oral and written communication skills

-Possession of excellent customer service skills

-BA or BS degree a plus


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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