Network Operations Analyst in McLean, VA at Booz Allen Hamilton Inc.

Date Posted: 8/16/2018

Job Snapshot

Job Description

Job Number: R0032688

Network Operations Analyst

Key Role:

Maintain responsibility for monitoring, troubleshooting, and incident management of the network and services in a 24x7 fast-paced environment. Monitor, troubleshoot, and ensure resolution of all problems with the network, infrastructure, and services offered by the organization. Work in a team environment managing multiple ongoing tasks and learning new technologies.

Basic Qualifications:

-3+ years of experience with working in a technical operations environment

-Experience with technical customer support

-Knowledge of Linux or UNIX, Windows, and networks

-Knowledge of working with ticketing and monitoring tools

-Ability to apply fundamental concepts, processes, practices, and procedures on technical assignments

-Ability to work in a high-paced 24x7 shift work environment

-Ability to obtain a security clearance

-AA or AS degree in Computer Systems or Information Systems or 2 years of experience with working in a technical role

Additional Qualifications:

-Ability to thrive in a fast-paced team environment

-Ability to multi-task many ongoing issues simultaneously and learn new technologies

-Possession of excellent oral and written communication skills

-Possession of excellent customer service skills

-BA or BS degree a plus


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status—to fearlessly drive change.


Your Career is Waiting.

Get job alerts. Learn about new work and upcoming events. Share open roles with friends and colleagues.
Our Talent Network is your opportunity hub.

Get Answers and Access.

Need more information? Find it in our FAQs.

Application already in-process? Log in to keep going.