Office 365 Support Specialist in McLean, VA at Booz Allen Hamilton Inc.

Date Posted: 7/12/2018

Job Snapshot

Job Description

Job Number: R0029006

Office 365 Support Specialist

Key Role:

Serve as one of the organization’s subject matter experts for Office 365 (O365) services, including new site development, troubleshooting, and end user training. Work as the SME, including making recommendations to content owners regarding application best practices and translating the needs of end users into recommendations to the collaboration team. Collaborate cross-functionally to resolve complex and basic collaboration issues. Leverage expertise in communication and presentations across the organization.

Basic Qualifications:
-5+ years of experience with collaboration platforms
-3+ years of experience with SharePoint and Project Server
-2+ years of experience with O365
-Ability to create new SharePoint Web content, maintain a SharePoint Web site, and use O365 applications
-Ability to comprehend and translate business requirements into actual requirements when working with the development team

Additional Qualifications:
-Knowledge of SharePoint history
-Ability to work well in a team environment and lead others
-Ability to work as a self-starter and learn new technologies and software engineering practices
-Possession of excellent troubleshooting skills for the collaboration platform

-BA or BS degree

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