Operations Support Analyst in Charleston, SC at Booz Allen Hamilton Inc.

Date Posted: 9/6/2018

Job Snapshot

Job Description

Job Number: R0037304

Operations Support Analyst

Key Role:

Exhibit expertise in specific operating systems and hardware components, work on an organization’s core platform to create and optimize all the various functions needed to establish a excellent computer infrastructure. Exhibit ability to think about the big picture and keep in mind purpose of building something and who it is for. Exhibit ability to think out of the box and develop creative solutions. Work on a team supporting a Microsoft based application for a 24x7 shift based program. Support the environment through tuning the operating system and applications. Work with the client on troubleshooting issues, triage defects, installing software and acting, as a business analyst with individual projects to guide them through the sustainment process.  


Basic Qualifications: 

-Ability to quickly learn new software and computer programs  

-Ability to communicate application information and solutions to clients 

-Ability to work in a cross-discipline team to ensure timely response and issue resolution 

-Ability to travel to Charleston, SC area or relocate 

-Ability to obtain a security clearance 

-AA or AS degree  


Additional Qualifications: 

-Experience with supporting Microsoft technologies 

-Experience with customer service and application support   

-Possession of excellent oral and written communication skills 

-IT Certifications, including Windows and CRM 


Clearance:  
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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