Quality and Performance Analyst in Fayetteville, NC at Booz Allen Hamilton Inc.

Date Posted: 5/24/2018

Job Snapshot

Job Description

Job Number: R0028884

Quality and Performance Analyst

Key Role:

Support the development and implementation of a program level quality management plan. Work on a quality management team to ensure best practices and project management tools, including work with processes to address unique situations. Identify problems, develop and coordinate resolutions, and design robust reports from large amounts of qualitative and quantitative data. Identify areas of improvement and conduct audits and reviews. Analyze data, root cause analysis, and develop solutions for process improvement to support efficiency efforts and ensure compliance with industry standards and program task order requirements. Review performance data, assessing and establishing measures of effectiveness and measures of performance to support qualitative and quantitative organizational assessments in correlation to government directed evaluation criteria. Establish and implement metrics, including process capability, control charts, and measurement quality for monitoring system effectiveness and to enable managers to make sound product quality decisions, ensuring goals are achieved.


Basic Qualifications:
-3 years of experience with risk, contract, or quality management

-Experience with project management  

-Experience with Microsoft Office, including Word, Excel, and PowerPoint

-Experience with SharePoint
-Ability to gather information and synthesize into quality management documents and reports

-Ability to obtain a security clearance

-BA or BS degree


Additional Qualifications:

-Experience with technical writing and editing

-Knowledge of process and organizational change management

-Possession of excellent oral and written communication skills


Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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