Quality Assurance Engineer Lead in Warner Robins, GA at Booz Allen Hamilton

Date Posted: 2/7/2018

Job Snapshot

Job Description

Job Number: R0009263

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

Quality Assurance Engineer Lead

Key Role:

Provide Tier II Mission Support Center support for Deployable Joint Command and Control (DJC2) and Navy Enterprise Tactical Command and Control (NETC2) systems. Provide technician–to–technician support, including coordinating with other help desk and service support organizations, as required. Maintain and enter trouble tickets into the ITSM or old Remedy knowledge base. Resolve user problems with all open trouble tickets and maintain trouble ticket maintenance actions. Provide fielding support and guidance on new versions of network hardware and software. Maintain responsibility for installing, configuring, and maintaining network equipment support of business processing requirements. Update and validate new information assurance patches, as directed by the Mission Support Center coordinator.

Basic Qualifications:

-1+ years of experience with network administration, including setup and sustainment support for programs, such as DJC2 or other deployable programs of an equivalent level of scope

-Secret clearance

-AA or AS degree

-DoD 8570 IAT Level II Certification

-CompTIA Security+ Certification or equivalent

Additional Qualifications:

-Experience with digital data and communications systems

-Ability to prioritize and isolate a problem and return communications services to operation quickly

-Ability to communicate with peers and clients effectively

-Possession of excellent oral and written communication skills

-BA or BS degree

-CompTIA Network+, CCNA, or CCNP Certification or equivalent


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.

We are proud of our diverse environment, EOE, M/F/Disability/Vet.


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