ServiceNow Application Architect in Arlington, VA at Booz Allen Hamilton Inc.

Date Posted: 8/27/2018

Job Snapshot

Job Description

Job Number: R0035545

ServiceNow Application Architect

Key Role:
Architect, design, develop, and implement new applications and redesign existing applications on the ServiceNow platform. Apply expertise in implementing and deploying the core suite of IT service management (ITSM) applications, including incident, problem, change, service catalog, service request, asset management, and knowledge management, IT operations management (ITOM), including discovery, orchestration, and service mapping, IT business management (ITBM), including demand, projects, and resources, and performance analytics. Use expertise in ServiceNow when working with other IT professionals, vendors, and process owners to support, maintain, and enhance it.

Basic Qualifications:
-5+ years of experience as a key technical resource for large scale ServiceNow solutions
-3+ years of experience as a ServiceNow architect or solution consultant
-Experience with development and administration in ServiceNow
-Experience with overseeing ServiceNow implementation
-Experience with incident management, service request, problem management, change management, discovery, and a configuration management database (CMDB)
-Ability to provide technical leadership and professional guidance to managers and the ServiceNow development team
-Ability to influence and consult with stakeholders while providing them with thought leadership 
-Ability to be a team player and team builder
-Secret clearance
-BS degree

Additional Qualifications:
-Ability to exceed the expectations and requirements of the stakeholders and management team
-Possession of excellent oral and written communication skills, including presentation and facilitation
-Possession of excellent interpersonal skills, including a customer-centric attitude
-Completion of advanced ServiceNow system administration training
-ServiceNow Certified Implementation Specialist Certification
-ServiceNow Certified Application Developer Certification
-ITIL v3 Certification

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

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