ServiceNow Business Analyst, Senior in McLean, VA at Booz Allen Hamilton Inc.

Date Posted: 6/5/2018

Job Snapshot

Job Description

Job Number: R0030169

ServiceNow Business Analyst, Senior

Key Role:

Work with a highly skilled team focused on developing, implementing, customizing, and configuring complex solutions for system stakeholders. Gather and maintain business and system requirements for a large ServiceNow application. Analyze and maintain business requirements and lead and facilitate requirements sessions with a large audience of business stakeholders. Facilitate communication between business product owners and IT developers and testers from initial requirements to final implementation. Evaluate information, reconcile conflicts, and distinguish user requests from underlying needs. Translate high-level business requirements into user stories and acceptance test criteria using the Agile methodology. Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs. Lead or participate in working groups, strategic engagements, and other office responsibilities.

Basic Qualifications:

-2+ years of experience with gathering business requirements for large enterprise applications in the federal government sector

-Experience with application development methodologies, including Agile, such as writing user stories or epics and acceptance criteria

-Knowledge of all phases of software development, including requirements analysis, design, development, testing, and maintenance

-Ability to manage multiple simultaneous work streams, including project and program initiatives and prioritize, manage, and execute effectively with compressed time lines and ambiguous taskings

-Ability to work independently, take ownership of and complete relatively complex tasks, and use available resources effectively with minimal guidance, as needed

-Ability to obtain a security clearance

-BA or BS degree

Additional Qualifications:

-Experience with following Agile and Scrum development methodologies

-Ability to work with stakeholders to define requirements

-Possession of excellent oral and written communication skills

-ITILv3 Foundations Certification

-ServiceNow Fundamentals Certification
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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