ServiceNow Business Analyst in McLean, VA at Booz Allen Hamilton Inc.

Date Posted: 10/1/2018

Job Snapshot

Job Description

Job Number: R0038352

ServiceNow Business Analyst

Key Role:

Formulate and define systems scope and objective based on both user needs and an excellent comprehension of applicable business systems and industry requirements, under general direction. Devise or modify procedures to solve complex problems considering computer equipment capability and limitations, operating time, and form of preferred results, including performing analysis of business and user needs, documenting requirements, and translation into proper system requirement specifications. Guide and advise junior business systems analysts. Work at the highest level of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment.

Basic Qualifications:

-4+ years of experience in IT consulting as a business analyst

-2+ years of experience with ServiceNow configuration with Project Portfolio Management (PPM) module

-Experience in developing user stories, use cases and detailed requirements

-Experience in creating ServiceNow process flows and dashboards and reports

-Experience in developing test scripts and conducting functional tests in ServiceNow

-Experience with functional configuration

-Knowledge of ServiceNow platform, including data schema creation, set-up of business process flows, user roles, and development of dashboards

-Ability to obtain a security clearance

-BA or BS degree


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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