This site uses cookies. To find out more, see our Cookies Policy

ServiceNow IT Operations Management Discovery Administrator in McLean, VA at Booz Allen Hamilton Inc.

Date Posted: 1/15/2019

Job Snapshot

Job Description

Job Number: R0040140

ServiceNow IT Operations Management Discovery Administrator

Key Role:

Serve as a part of an IT operations management (ITOM) team in a fast-paced Web application environment supporting the intelligence community (IC). Work with the client and team to comprehend client-driven requirements and provide recommendations based on system capabilities, industry best practices, and the client’s preferred outcome. Work in a dynamic, large team environment supporting a large-scale government program, using next-generation tools, standards, and processes, including AWS, DevOps, Automation, ServiceNow, Splunk, Git, and Agile.

Basic Qualifications:

-Experience with ServiceNow and ITOM configuration management database (CMDB) services in an enterprise production environment

-Knowledge of ServiceNow fundamentals, including the ServiceNow Adaptive Implementation Framework (SAIF), ServiceNow Implementation Methodology (SIM), or ServiceNow Discovery Fundamentals

-Knowledge of Amazon Web Services (AWS), including leveraging EC2, EBS, S3, RDS, and Cloud formation services in an enterprise production environment

-Knowledge of Windows Server administration, Active Directory, LDAP, Single-Sign-on, authentication, user and group policy objects, and permission levels

-Knowledge of UNIX or Linux Server administration, including user permission levels, SUDO virtualization, including VMware, containerization, and Docker, Kubernetes, or OpenShift

-Knowledge of the Agile methodology and software development

-Knowledge of scripting languages, including PowerShell or Bash

-Active TS/SCI clearance

-BA or BS degree required

-DoD 8570.01 IAT II Certification, including Security+, CASP, CISSP, or CISM required

Additional Qualifications:

-Experience in working with PowerShell, Power CLI, Python, RegEx, and batch scripting on either Window or UNIX/Linux platforms

-Knowledge of the management and operational use of systems monitoring tools, including SolarWinds, Splunk, Microsoft SCCM/SCOM, Nagios, HP NNMi, and integration with ServiceNow

-Knowledge of working in a development environment and using git, Atlassian, or similar technologies

-Knowledge of implementing scripted Web services in ServiceNow, jQuery or Prototype libraries, Ruby, Java, SOAP, REST, and CMDB or asset integrations in ServiceNow

-Knowledge of Web Application Servers, Load Balancers, Databases, Server Virtualization, and Data Visualization solutions

-ServiceNow Discovery Fundamentals, Service Mapping Fundamentals, and Implementation Certification

-ServiceNow Certified Implementation Specialist Certification

-ServiceNow Certified System Administrator Certification

-ITIL v3 Foundations Certification


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status—to fearlessly drive change.


Your Career is Waiting.

Get job alerts. Learn about new work and upcoming events. Share open roles with friends and colleagues.
Our Talent Network is your opportunity hub.

Get Answers and Access.

Need more information? Find it in our FAQs.

Application already in-process? Log in to keep going.