ServiceNow IT Operations Management Discovery Administrator in McLean, VA at Booz Allen Hamilton Inc.

Date Posted: 11/15/2018

Job Snapshot

Job Description

Job Number: R0040140

ServiceNow IT Operations Management Discovery Administrator

Key Role:

Serve as a part of an IT operations management (ITOM) team in a fast-paced Web application environment supporting the intelligence community (IC). Work with the client and team to comprehend client-driven requirements and provide recommendations based on system capabilities, industry best practices, and the client’s preferred outcome. Work in a dynamic, large team environment supporting a large-scale government program, using next-generation tools, standards, and processes, including AWS, DevOps, Automation, ServiceNow, Splunk, Git, and Agile.

Basic Qualifications:

-Experience with ServiceNow and ITOM configuration management database (CMDB) services in an enterprise production environment

-Knowledge of ServiceNow fundamentals, including the ServiceNow Adaptive Implementation Framework (SAIF), ServiceNow Implementation Methodology (SIM), or ServiceNow Discovery Fundamentals

-Knowledge of Amazon Web Services (AWS), including leveraging EC2, EBS, S3, RDS, and Cloud formation services in an enterprise production environment

-Knowledge of Windows Server administration, Active Directory, LDAP, Single-Sign-on, authentication, user and group policy objects, and permission levels

-Knowledge of UNIX or Linux Server administration, including user permission levels, SUDO virtualization, including VMware, containerization, and Docker, Kubernetes, or OpenShift

-Knowledge of the Agile methodology and software development

-Knowledge of scripting languages, including PowerShell or Bash

-Active TS/SCI clearance

-BA or BS degree required

-DoD 8570.01 IAT II Certification, including Security+, CASP, CISSP, or CISM required


Additional Qualifications:

-Experience in working with PowerShell, Power CLI, Python, RegEx, and batch scripting on either Window or UNIX/Linux platforms

-Knowledge of the management and operational use of systems monitoring tools, including SolarWinds, Splunk, Microsoft SCCM/SCOM, Nagios, HP NNMi, and integration with ServiceNow

-Knowledge of working in a development environment and using git, Atlassian, or similar technologies

-Knowledge of implementing scripted Web services in ServiceNow, jQuery or Prototype libraries, Ruby, Java, SOAP, REST, and CMDB or asset integrations in ServiceNow

-Knowledge of Web Application Servers, Load Balancers, Databases, Server Virtualization, and Data Visualization solutions

-ServiceNow Discovery Fundamentals, Service Mapping Fundamentals, and Implementation Certification

-ServiceNow Certified Implementation Specialist Certification

-ServiceNow Certified System Administrator Certification

-ITIL v3 Foundations Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status—to fearlessly drive change.

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