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Software Quality Assurance Business Analyst, Senior in Columbia, MD at Booz Allen Hamilton Inc.

Date Posted: 11/29/2018

Job Snapshot

Job Description

Job Number: R0043107

Software Quality Assurance Business Analyst, Senior

Key Role:

Support the improvement of marketplace software quality by working with the team and client to establish common standards and practices for a multiple-vendor software development environment. Provide hands-on, tactical and analytical support to the software quality initiative lead. Review current operations and processes, perform data gathering and analyze software defects, and draft and edit reports or process documentation. Maintain responsibility for helping to write and edit plans, create process diagrams, build charts and graphics to support findings, and prepare updates on progress to leadership and stakeholders. Lead or facilitate small group discussions about problems, issues, and opportunities to improve. Apply expertise in software quality assurance and process improvement frameworks to identify and recommend changes that lead to measurable quality improvement.

Basic Qualifications:

-6+ years of experience with professional systems delivery projects

-Experience with creating and contributing to work products, including gap analysis, definition of to-be state, concept of operations, or modernization roadmap

-Experience with using Microsoft Excel, Visio, and Project

-Knowledge of software quality assurance and process improvement frameworks, including ISO 9001, CMMI-DEV, or Six Sigma

-Ability to engage effectively with senior business and technical decision makers, technologists, functional SMEs, and other stakeholders regarding findings and recommendations

-Ability to rapidly learn new technical concepts, practices, and principles

-Ability to plan, prioritize, and execute work assignments, meet short-turn deadlines, and communicate and collaborate across the team

-BA or BS degree in IT or Engineering

Additional Qualifications:

-Experience with applying software quality assurance and process improvement frameworks, including ISO 9001, CMMI-DEV, or Six Sigma on software or systems projects

-Experience with SDLC process or performance management, including the implementation of measurement programs, such as building indicators, identifying data sources, and facilitating the creation of performance measurement documentation

-Experience with configuration management or release management, including using tools, such as Jira

-Experience with IT requirements analysis

-Experience with managing system operations applying ITIL

-Experience with performing root cause analysis or hot wash activities with application or infrastructure teams

-Experience with Agile, Scaled Agile Framework, or DevOps

-Ability to assess conditions and develop recommendations and solutions that align to the organization’s high-level mission, vision, and capabilities and support the people, process, and technology

-Possession of excellent analytical and problem-solving skills

-Possession of excellent oral and written communication skills

-MA or MS degree in IT, Business, or related field or PMP Certification

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