Systems Administrator/Technician in Panama City, FL at Booz Allen Hamilton Inc.

Date Posted: 4/27/2018

Job Snapshot

Job Description

Job Number: R0023819

Systems Administrator/Technician

Key Role:
Provide Tier II Mission Support Center support for Deployable Joint Command and Control (DJC2) and Navy Enterprise Tactical Command and Control (NETC2) systems. Provide technician-to-technician support, including coordinating with other help desk and service support organizations, as required. Maintain and enter trouble tickets into the ITSM or old Remedy knowledge base. Resolve user problems with all open trouble tickets and maintain trouble ticket maintenance actions. Provide fielding support and guidance on new versions of software. Update and validate new information assurance patches, as directed by the Mission Support Center coordinator. Maintain systems administration of the systems that reside at the client site.

Basic Qualifications:
-3+ years of experience with systems administration, setup, and sustainment support of information technology systems, including backups, patching, intrusion detection, and resolution of system administration issues
-Secret clearance
-HS diploma or GED
-Ability to obtain a CompTIA Security+ Certification within 60 days of hire

Additional Qualifications:
-Experience with operating the systems, software suites, networks, and processes that comprise a deployable system in a DJC2 or NETC2 environment
-Experience with digital data and communications systems
-Experience with recording solution sets in the Remedy knowledge base
-Ability to communicate with peers and clients effectively
-Possession of excellent oral and written communication skills
-Possession of excellent organizational and interpersonal skills
-BA or BS degree in an IT-related field

-DoD 8570 IAT Level II Certification

-CompTIA Security+, MCSE, or MCSA Certification

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

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