Systems Administrator/Technician in Panama City, FL at Booz Allen Hamilton Inc.

Date Posted: 4/17/2018

Job Snapshot

Job Description

Job Number: R0021344

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years. Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

Systems Administrator/Technician

Key Role:
Provide Tier II Mission Support Center support for Deployable Joint Command and Control (DJC2) and Navy Enterprise Tactical Command and Control (NETC2) systems. Provide technician–to–technician support, including coordinating with other help desk and service support organizations, as required. Maintain and enter trouble tickets into the ITSM or old Remedy knowledge base. Resolve user problems with all open trouble tickets and maintain trouble ticket maintenance actions. Provide fielding support and guidance on new versions of software. Update and validate new information assurance patches, as directed by the Mission Support Center coordinator. Maintain systems administration of the systems that reside at the client site.

Basic Qualifications:
-3+ years of experience with system administration, setup, and sustainment support of deployable C2 programs, including DJC2 or other deployable programs of equivalent level and scope
-Secret clearance
-HS diploma or GED
-DoD 8570 IAT Level II Certification
-CompTIA Security+, MCSE, or MCSA Certification

Additional Qualifications:
-Experience with operating the systems, software suites, networks, and processes that comprise a deployable system in a DJC2 or NETC2 environment
-Experience with digital data and communications systems
-Experience with recording solution sets in the Remedy knowledge base
-Ability to communicate effectively with peers and clients
-Possession of excellent oral and written communication skills
-Possession of excellent organizational and interpersonal skills
-BA or BS degree in an IT–related field

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.

We are proud of our diverse environment, EOE, M/F/Disability/Vet.


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