Systems Business Analyst in Washington, DC at Booz Allen Hamilton Inc.

Date Posted: 3/29/2018

Job Snapshot

Job Description

Job Number: R0026011

Booz Allen Hamilton has been at the forefront of strategy and technology for more than 100 years. Today, the firm provides management and technology consulting and engineering services to leading Fortune 500 corporations, governments, and not-for-profits across the globe. Booz Allen partners with public and private sector clients to solve their most difficult challenges through a combination of consulting, analytics, mission operations, technology, systems delivery, cybersecurity, engineering and innovation expertise.

Systems Business Analyst

Key Role: 
Serve as a business analyst to examine existing deployed automated business processes and identify pain points, bottlenecks, and areas of improvement. Work with clients and stakeholders to troubleshoot issues impacting system usage. Provide recommendations and designs for improved processes in new, upgraded software. Prioritize issues appropriately and interface with developers to escalate and resolve technical issues. Support problem management resolution by tracking trends and frequent customer issues. Identify problems, investigate causes, and determine solutions. Create and maintain responsibility of comprehensive documentation for automated processes and user training. 

Basic Qualifications:
-Ability to analyze and refine standard operating procedures
-Ability to work independently to identify and prioritize issues
-Ability to analyze and diagnose complex issues and recommend solutions to stakeholders and development teams
-Ability to document requirements, user stories, and acceptance criteria
-Ability to coordinate and collaborate with stakeholders, developers, and project managers
-Top Secret clearance
-BA or BS degree

Additional Qualifications:
-Ability to clearly communicate ideas, recommendations, and issues with end users, team members, and executive stakeholders

-Possession of excellent oral and written communication skills

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

Integrating a full range of consulting capabilities, Booz Allen is the one firm that helps clients solve their toughest problems by their side to help them achieve their missions.  Booz Allen is committed to delivering results that endure.

We are proud of our diverse environment, EOE, M/F/Disability/Vet.


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