Telecommunications Engineer in Reston, VA at Booz Allen Hamilton Inc.

Date Posted: 4/23/2018

Job Snapshot

  • Employee Type:
  • Location:
    Reston, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Job Number: R0027216

Telecommunications Engineer

Key Role:

Administer, back-up, provision, configure, and migrate strategic telephony, voice, and VoIP infrastructure to meet production and day-to-day client operational needs. Work independently and with peers and vendors to resolve errors, quality issues, and other telecom problems encountered by users and trace those issues to their source. Monitor and identify capacity and performance plans for telecom traffic to ensure continued, uninterrupted operation of data and telecommunication systems. Create and manage back-up procedures, system documentation, and user guides. Provide support to cell phone users, including managing, tracking, and provisioning cell phones to identified users.

Basic Qualifications

-Experience with VoIP technology and components, including Avaya and Cisco

-Knowledge of call routing applications

-Ability to perform Tier I, II, and III level of support for the telecommunications systems

-Active TS/SCI clearance

-HS diploma or GED

-8570 Compliant Certification

Additional Qualifications:

-Experience with Linux operating system

-Ability to work unsupervised and be organized and self motivated

-Possession of excellent customer service skills

-BA or BS degree preferred


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

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