Quality Technical Specialist

The Challenge:

When an organization has multiple moving parts involved in their processes, it can be difficult for them to examine their processes critically. If they want to learn how to become more efficient and successful, they need a consultant who will take the time to learn their business end-to-end and provide them with ways to change for the better. That’s why we need you, an experienced business process specialist who knows how to analyze every aspect of your customer’s operations and give them the steps to improve their process.

As a Quality Technical Specialist with the Corporate Quality Office, you’ll help analyze your client’s current operating environment and identify areas for improvement. You’ll sit in on discussions with leadership across the firm that will help refine the definition of success and support the identification of current frustrations. You’ll assist with designing data collection plans, facilitating workshops, and communicating the team’s research and illustrative analysis using root cause analysis to help establish understanding and agreement from key decision makers. On our team, you’ll learn how to use continuous process improvement to provide teams across the firm with recommendations along with a solid grasp of the quantitative or qualitative results they can expect. This is your chance to gain experience in quality while building process improvement skills. Join us as we help the firm evolve.

Empower change with us.

You Have:

  • 7+ years of experience with assessing business or process requirements, completing research and analysis to determine viable solutions, and making recommendations for alternatives and enhancements
  • 5+ years of experience in a technology field, including software, cyber, IT, or engineering
  • 3+ years of experience with facilitating workshops or training
  • 3+ years of experience with using appropriate tools to perform problem determination and root cause analysis to illustrate bottlenecks, redundancies, vulnerabilities, and opportunities and enhance efficiency
  • Experience with Microsoft Office, including Word, Excel, and Project
  • Ability to obtain a security clearance
  • BA or BS degree

Nice If You Have:

  • 3+ years of experience with performing independent quality and performance-based reviews to present findings and recommendations to leadership
  • Ability to be a self-starter and thrive in a fast-paced environment
  • PMP Certification
  • Agile Certification
  • Scrum Master Certification


Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

Build Your Career:

Consulting at Booz Allen means empowering you to provide your customers with the best support. With a consulting career at Booz Allen, you’ll have access to:

  • a large business consulting community
  • experts in virtually every field
  • a culture that focuses on supporting our employees

We have opportunities that provide stability while offering variety, so you can find the right fit for your career — and your life. You’ll also have access to a wealth of training resources through our Consulting University, an online learning portal where you can access more than 5000 functional and technical, certifications, and books. Build your skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications that directly impact your role? You may be able to take advantage of our tuition assistance, on-site courses, vendor relationships, and a network of professionals who can give you helpful tips. We’ll help you develop the career you want as you chart your own course for success. With contracts across the globe in multiple industries, no matter where you want to go with your consulting career, we have the path the takes you there.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

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