Technical Support Engineer

Key Role 

Work with a team of experts in cybersecurity operations to ensure the smooth operation of a state-of-the-art cyber detection and analysis platform. Leverage cloud analytics toolsets to build and monitor platform health. Document and maintain a knowledge base with accurate and relevant procedures and details. Manage and provision user accounts and access levels to supported platforms. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Basic Qualifications:

  • Ability to learn new IT concepts quickly

  • Ability to collaborate with others

  • Ability to analyze and solve complex challenges and work with client deliverables and requirements

  • HS diploma or GED

Additional Qualifications:

  • Experience with Identity and Access Management (IAM) Platforms

  • Experience with ServiceNow, Okta, Securonix, EDR, or SignalFx

  • Experience with cloud platform and development

  • Experience in programming languages and development

The proposed salary range for this position in Colorado is 70,000 to 80,000. Final salary will be determined based on various factors.

At Booz Allen, we celebrate your contributions, provide you with opportunities and choice, and support your total well-being. Our comprehensive benefit offerings include healthcare, retirement plan, insurance programs, commuter program, employee assistance program, paid and unpaid leave programs, education assistance, and childcare benefits.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

#LI-AH1, #LI-Remote, DH1, ID17-CMCL

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