Healthcare Improvement Analyst, Mid

Key Role:

Apply expertise in healthcare operations to assist clients with the process of continuous assessment and systematic improvement of care. Drive improvements in patient safety, quality of care, and patient experience. Implement health management consulting expertise in support of the Military Health System (MHS), including review of healthcare performance, identification of opportunities for performance improvement, and development of solutions for implementation. Plan, design, implement, and evaluate performance improvement interventions in collaboration with key stakeholders from across the health system and track and monitor all interventions. Develop leadership briefings to share outcomes, next steps, best practices, and key challenges associated with various interventions. Support the MHS' overall goals of becoming a high reliability, learning organization and ensure that all projects are conducted with sound methods and techniques. This position is located in Ann Arbor, MI.

Basic Qualifications:

-2+ years of experience with safety, quality, or patient experience improvement initiatives, including planning, implementing, and evaluating large-scale performance improvement efforts in a hospital or health system

-2+ years of experience in a healthcare environment

-Experience with program evaluation and data analytics

-Experience with Microsoft Office, including Word, Excel, and PowerPoint

-Ability to be detail-oriented, flexible, proactive, and capable of multi-tasking

-Ability to obtain a security clearance

-BA or BS degree

Additional Qualifications:

-Experience as an RN, MD, PT, or another clinical capacity

-Experience in a direct client-facing consulting role and building trust with clients and excellent working relationships with onsite staff

-Experience with the MHS or directly with military leadership

-Possession of excellent oral and written communication skills

-MA or MS degree in Patient Safety Leadership

-Certified Professional in-Patient Safety (CPPS), Certified Professional in Healthcare Quality (CPHQ), Lean Six Sigma (LSS), Organizational Development, Quality Improvement, Performance Improvement, or another Healthcare Patient Safety Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

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