Key Role:

Implement functional support, including effective demonstration and intelligence analysis to increase the clients' satisfaction on target products through internal collaboration with R&D divisions. Apply specific functional knowledge and working or general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance and review or guide activities of junior employees. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia.

Basic Qualifications:

• Experience in application support and technical operations

• Experience in network and application monitoring and alarm systems

• Experience in the operation, tuning, and support of web-based service delivery 

• Knowledge of infrastructure and digital platforms

• Ability to support shift work 

• Ability to follow SOPs, proactively address critical risks, and make suggestions for process improvements 

• Ability to clearly articulate issues, impact, and requests for assistance

• Ability to obtain a security clearance

• HS diploma or GED

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.

The proposed salary range for this position in Colorado is 75,000 to 90,000. Final salary will be determined based on various factors.

At Booz Allen, we celebrate your contributions, provide you with opportunities and choice, and support your total well-being. Our comprehensive benefit offerings include healthcare, retirement plan, insurance programs, commuter program, employee assistance program, paid and unpaid leave programs, education assistance, and childcare benefits.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.