Systems Administrator and NOC Manager

The Challenge:
Your combination of people skills and technical expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the DoD? We’re looking for a systems administrator to perform as the Network Operations Center manager overseeing four shift leads and ten junior systems administrators in a Network Operations Center environment. The Network Operations Center manager will help the team ensure 24x7 maintenance of the integrity and security of servers and systems across the enterprise. You'll work with the entire team to ensure that information is properly being passed down between shifts and provide situational awareness to contractor and government leadership, as needed.

As a systems administrator on our project, you’ll supervise the system administrative support team responsible for managing incoming Tier-II and Tier-III help desk support tickets, engaging network engineers to resolve the issues that end users face and act as the liaison between the system admin team and internal and external stakeholders. You’ll provide your customers insight into their network through monitoring and performance management with status updates to be provided daily. Your technical expertise will be vital as you identify problem areas and opportunities for improvement in a mission critical network. You’ll help your team better understand the network by turning metrics into information and explaining their meaning. This is an opportunity to broaden your skillset into areas of redundant, multi-classification enterprise networks. We focus on growing as a team, so you’ll share your expertise through leadership and mentoring as you help the team work through challenges and develop new methodologies. As a technical leader, you’ll identify new opportunities to modernize the network to help your customers meet their needs. You’ll work closely with your client to ensure there is clear communication between all parties involved. Join our team and solve daily challenges as we improve executive communications across the DoD. This position requires client site delivery and is located in Arlington, VA.

Empower change with us.

You Have:

  • 10+ years of experience with working in a DoD network operations center environment

  • 10+ years of experience with Tier II and Tier III support, including handling the incident management workflow and systems administration

  • Knowledge of Information Assurance policies and regulations

  • TS/SCI clearance

  • HS diploma or GED

  • DoD 8570 IAT II Certification

  • Ability to obtain a Computing Environment Certification within 6 months of hire

Nice If You Have:

  • 7+ years of experience in working with test and evaluation

  • Knowledge of Test and Evaluation tools, DoD networking, and DevOps

  • Possession of excellent organizational skills

  • Possession of excellent oral and written communication skills, including a customer-centric communication style

  • MA or MS degree in Computer Engineering or a related technical field

  • DoD 8570 IAT III Certification preferred

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Build Your Career:

When you join Booz Allen, you’ll have the opportunity to connect with other professionals doing similar work across multiple markets. You’ll share best practices and work through challenges as you gain experience and mentoring to develop your career. In addition, you will have access to a wealth of training resources through our Engineering & Science University, an online learning portal where you can access more than 5000 tech courses, certifications and books. Build your technical skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications that directly impact your role? You may be able to take advantage of our tuition assistance, on-site courses, vendor relationships, and a network of experts who can give you helpful tips. We’ll help you develop the career you want as you chart your own course for success.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

Not ready to apply? Join our talent community and sign up for job alerts.