Service Delivery Manager

The Challenge:

Are you an expert in cybersecurity project management looking to shift the way the world works? Are you driven to lead a project team that delivers leading-edge cybersecurity solutions? You know that Service Delivery Managers touch every single part of a business and wear multiple hats: from caring for the client and their meaningful project goals to participating in business development and being a key contributor to their employees’ growth. We’re looking for someone like you in our Managed Threat Services Professional Services team to help our clients meet their mission by applying service delivery expertise to every interaction, blending our rich history of proven practices with our innovative approach to delivering excellence – every time.

In this role, you’ll project manage the delivery of the most advanced cybersecurity solutions. You’ll work directly with clients to achieve their business objectives in building their security posture. You’ll move quickly in a fast-paced and fluid environment to drive the Agile development of a project roadmap, establish project milestones, and implement metrics to track progress, while bringing people together to make a tangible difference. This position is open to remote delivery anywhere within the U.S., to include the District of Columbia. This position will require travel of up to 30% of the time either to client sites or company locations.

Ready to transform the future of digital platforms? Join us. The world can’t wait.

You Have:

  • 5+ years of experience with customer service, leadership and project management
  • Experience with cybersecurity solutions and platforms
  • Experience with project resourcing and planning, project risk assessment, and PMI standards
  • Ability to think critically, mitigate conflict and resolve client issues
  • Ability to travel up to 30% of the time
  • Bachelor's degree

Nice If You Have:

  • Ability to collaborate with others effectively
  • Ability to use Smartsheets, Microsoft Office productivity tools, Jira, Confluence and ServiceNow, as well as project management software experience
  • Possession of excellent analytical and problem-solving skills
  • Possession of excellent relationship and interpersonal skills


The proposed salary range for this position in Colorado is 110,000 to 130,000. Final salary will be determined based on various factors

At Booz Allen, we celebrate your contributions, provide you with opportunities and choice, and support your total well-being. Our comprehensive benefit offerings include healthcare, retirement plan, insurance programs, commuter program, employee assistance program, paid and unpaid leave programs, education assistance, and childcare benefits.

Build Your Career:

A challenging and dynamic work environment isn’t all we have to offer. When you join Booz Allen, you’ll have access to:

  • experts in virtually every field
  • a culture that focuses on supporting our employees
  • opportunities that provide stability while offering variety

You’ll also be exposed to a wealth of training resources through our Digital University, an online learning portal featuring more than 5000 functional and technical courses, certifications, and books. Build your technical skills through hands-on training on the latest tools and tech from our in-house experts. Pursuing certifications that directly impact your role? You may be able to take advantage of our tuition assistance, on-site bootcamps, certification training, academic programs, vendor relationships, and a network of professionals who can give you helpful tips. We’ll help you develop the career you want as you chart your own course for success.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

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