Operations Support Analyst, Mid

Key Role:

Support defense acquisition and sustainment commands with life cycle logistics planning and execution. Apply specific functional and working or general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity, as needed. Work independently with some guidance and review or guide the activities of junior employees, if needed.

Basic Qualifications:

  • Experience with developing programmatic documentation, including SOPs, Tactics, Techniques, and Procedures (TTPs), and Concept of Operations (CONOPs)

  • Experience with producing and briefing SITREPs, executive level briefings for mission partners that include senior federal or DoD leaders or Flag Officers

  • Experience with request fulfillment and service desk and incident management best practices, processes, and procedures

  • Experience with leveraging project management expertise, including maintaining a complex Integrated Master Schedule (IMS), Monthly Status Reports, change configuration, and facilitating meetings and status briefings

  • Experience  in multi-disciplinary teams that include technical, operational, programmatic and combine government civilians, military, and contract personnel

  • Knowledge of IT Operations, Network Management and Monitoring, IT and Network Security Architectures, Service Operations, Service Management, or Configuration Management

  • Ability to authoring or update content and use expertise in quantitative and qualitative analytical work to report metrics

  • Ability to perform tasks in Microsoft Word, PowerPoint, Excel, and Project

  • Top Secret clearance

  • HS diploma or GED

Additional Qualifications:

  • Knowledge of the DoD environment referred

  • Knowledge of Microsoft SharePoint and Visio

  • BA or BS degree

  • PMP, ITILv4, and Security+ Certifications

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Top Secret clearance is required.

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

CMD

Not ready to apply? Join our talent community and sign up for job alerts.