Background Screening Case Manager, Junior

Key Role:

Serve as a background screening program case manager within an internal team responsible for facilitating screening processes and ensuring proper case management within the background screening program. Evaluate and investigate information presented by applicants against investigative results in furtherance of risk mitigation and team practices. Maintain responsibility for the review of investigative reports to ensure accuracy and make risk mitigation determinations on the material presented. Prepare and present case materials to a formal review committee, as needed. Perform in a fast-paced environment with little supervision, maintain high organizational oversight to ensure task completion, and maintain compliance standards with local and national laws in each area of operation as they pertain to background screenings, investigations, and their impact on employment. Collaborate with external groups with case escalations, including employee relations, the law department, and security services while maintaining a professional bearing. Support specialized screening practices, as needed. This position is open to remote delivery from any location in the U.S., to include the District of Columbia.

Basic Qualifications:

  • Experience with managing administrative tasks
  • Experience with the protection of confidential or sensitive materials and data
  • Knowledge of Microsoft Suite
  • Ability to communicate with all levels of staff and external clients effectively in written and oral forms
  • Ability to be detail-oriented and adapt to changing case volumes and types
  • Ability to obtain a security clearance
  • HS diploma or GED

Additional Qualifications:

  • Experience with background screenings or investigations
  • Experience with synthesizing data to develop reports
  • Knowledge of the Fair Credit Reporting Act as it pertains to background screenings
  • Ability to work with outside agencies to obtain records
  • BA or BS degree

​Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information

We’re an EOE that empowers our people—no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to fearlessly drive change.

Not ready to apply? Join our talent community and sign up for job alerts.