Technical Content and Instructional Engineer, Mid

Key Role:

Own the technical documentation portfolio for our platform and evangelize content standards across our team. Create simplified user content including user and administration guides, software API documentation, in-person training, video-based tutorials, technical notes, product UI text, and other technical content as needed. Leverage expertise to collaborate with a diverse group of people including hardware and software engineers, test engineers, product managers, and system administrators. Work in a fast-paced, mission-driven environment, and take ownership of this aspect of the team. This position is a hybrid role with a combination of working at a Booz Allen office or client site and working remotely.

Basic Qualifications:

  • Experience with web-based end-user materials for complex systems and software including user guides, administrator guides, related training materials
  • Experience with front-end web development languages including HTML, CSS, and JavaScript
  • Knowledge of a “Docs as Code” model of documentation including Markdown, MkDocs, Jira, BitBucket, Python, or SaltStack  
  • Secret clearance 
  • Bachelor's degree

Additional Qualifications:

  • Experience with working in an Agile Scrum Software Development Life-Cycle (SDLC) environment using tools such as Jira and GIT 
  • Experience with creating, integrating, and automating documentation artifacts using Python or other scripting technologies 
  • Experience with web layouts and theming with MkDocs, Material for MkDocs, and PyMdown Extensions 
  • Experience with technical diagraming tools such as: Omnigraffle, Draw.io, Visio, Adobe Illustrator and Photoshop
  • Experience with languages/applications/frameworks including HTML5/CSS, Python, JavaScript, JQuery, Bootstrap, XML, JSON, or YAML 
  • Ability to apply 508 compliance standards 
  • Ability to create and adhere to style guides for both written and graphic artifacts 

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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