Payroll Help Desk Tier II Specialist

Key Role:

Assist with Payroll Help Desk ticket resolution related to employee inquiries regarding their paychecks. Leverage well-rounded payroll knowledge and communicate effectively to understand the problem and explain its solution. Pay strict attention to detail, learn new concepts, and work with large volume payroll in a fast-paced environment. Due to the nature of work performed within this facility, U.S. citizenship is required. This position is a hybrid role with a combination of working at a Booz Allen office or client site and working remotely.

Basic Qualifications:

  • Experience with payroll systems, including ADP, Workday, or Ceridian

  • Experience with Microsoft Office

  • Knowledge of expatriate employees and military pay

  • Knowledge of multi-state compliance, including taxation and reciprocity rules

  • Ability to calculate a paycheck from gross to net

  • HS diploma or GED

Additional Qualifications:

  • Experience with ADP Vantage preferred

  • CPP or FPC Payroll Certification


At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full time and part time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs, individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. 

Salary for this position is determined by various factors, including but not limited to, location, the candidate’s particular combination of knowledge, skills, competencies and experience, as well as contract specific affordability and organizational requirements. The proposed salary range for this position is outlined below.

Colorado: $42,800 - $80,200 (annualized USD)

New York (including New York City): $45,475 - $98,000 (annualized USD)

We’re an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change – no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.

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